Tuesday, 13 September 2011

"WHAT DO U THINK OF YOUR SELF"

hello friends ,with my title you must be thinking,what type of title is this,but not to keep you waiting,i must say ,i hear this lines on my very first day of my career in hotel industry as a waiter...............

i was always confused with the selection of my career...what course i should take,,were should i study.......

As my father was from mechanical line..who was an engineer by profession.. always used to ask me,,to go for engineering...but i know if i go for engineering i 
have to study science...which was again a nightmare for me..

So i choose for commerce...i was not bright student.but i was confident that i can handle commerce..
everything was going well till i met with a girl name "rainy "...she was from my home town..my friend best friend.
we keep meeting  in my friend house.....with time ..we liked ...n we fall in love..
the love was so intense that..i want to stay with her as fast as possible..actually i want to marry her...but that need jobbbbbb..
'
I look every were.ask every one..n come to conclusion that" hotel management is the only one which can give me  jobs .
We both of us join hotel management...the institute was trade wing (institute of management)
it was 1 year diploma course.....with only 12 students in it...
i was so much dissolved in love..that i never bother to understand actual value of hotel management.
for me hotel management was= coat+tie+money+glamour.
after one year we have to go for 6 month  compulsory training( industrial exposure ),..after some struggle i got selected in one three star hotel name"Mayfair garden...i was always interested to become a chef..so i start my training with kitchen,,it was one big kitchen...where Chinese(Indian style) cooked by  south Indian chef..hahaha funny na... Indian..continental(only sandwich n soup)...anyways i started my training with Chinese kitchen..it was 
quite small..but...one goal was set in my head so...nothing was bothering me..........
aim on impression that I will be treated well..hahahhaha...but my chef ask me to peel 1 sack of onions....gave me chef coat with no buttons...i cannot ask for  more as my chef have only two of them....so whole day i peel onions,,carry rice bags..clean vegetables...clean floor,tables.....never worked so much in my house also..but what to do..need to become chef.....next day again i start with peeling onions.....cleaning vegetables,,cutting them,,,or cleaning the section....that make me really depressed... because i want everything in life with lighting fast.......

so i  started coming late on shift......one day my GM caught me coming late....he said those golden words to me what u think of your self was......
are you the owner of the hotel??????
i said sir i cannot take it any more ,,please transfer to me in food and beverage service dept..and he did.....next day i was asked to report Mr pandey....our f&b manager..he put me in a restaurant......my job was to wipe cutlery...wipe glasses...clear table..resetting table..filling water jugs..but no chance was given to interact with the guest.

All my senior waiters were above 40 yrs,of age with big potbelly....who cant even run if guest call them..i see them only smiling when..any guest about to tip them..
among them i was 19 yrs old waiter.......seems  as if in tractor one Tyre is scooter and one is of tractor it self....
but not much option left with me as.i was  in my choosed profession.
i was been embarrassed..many time by guest..as i was new to this industry..i was also been embarrassed in how to pour beer in a glass...faced anger of my seniors ,, because of folding napkin..laying table..almost all the thing i do......


There was a very funny incident happen with me which,changed my view for hotel industry...i was assigned in a family restaurant,...it was bright sunny Sunday afternoon......


Restaurant was busy...as well as we too..so there was one Indian family may be 8 or 9 pax total of them....there order was big...i was handling there table...
due to busy order,,kitchen was too busy..so there was delay in serving food to most of the tables..but especially my table was very much in hurry for his food,....he was keep on asking me where is my food??? where is my food?


that make me very angry ..i shouted him back ...saying we got only two hands..to serve ..as u have two hand eat.....and its take time....your not only guest seated in the restaurant....
hahahha,,those  words ,really make him crazy ,,and he complained about me to my F&B Manager
due to this i was  transferred to banquet from the restaurant.....
working in banquet is not easy..specially in marriages when u have go behind the small kids..not to mess around.
one more incident i remember..in banquet...
there was a marriage ceremony for a Punjabi family

in the night there was dance program in the hall number 2...
we were ready ....so party starts...all enjoying...i can see my captain.. snicking whiskey under the table...........before guest ..my fellow waiters were getting drunk...so i saw that there was some confusion between the guest...regarding which music to play for dancing...i was so much into the party ..i said"excuse me sir..daler mahendi ka gana achha hoga..?..guest looking at me ..with anger he said..hello who asked  your  suggestion...what do u think of your self...."..later i understood....my profession..is all about serving..others..and making them happy.....but friends...till this time...my
attitude.. arrogance...was also most on the edge of extinction..... 


again i was transferred to room service.....making bed...getting food to the room..was some more additional duties in my job...
but one day......i was doing my regular duties..and i went to one of the rooms to serve coffee....i saw a very gentle person...reading news paper.....so i wished him and serve him the coffee...so i just asked him,..sir where u from..and what bring you here???
he said" Iam from kolkata..and Am a pilot......
he asked me ..Iam so young ..and enthusiastic ,,why Iam spoiling my career..in there.......so he asked me to join ihm(institute of hotel management. govt of India).......


after some time i left the hotel......and i was known what to do  NEXT..


so like this i begin my career...and aim proud of what Iam................

2 comments:

  1. Thank you bro the information was very much help full for me..you have struggled a lot in this field....all the best bro

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  2. Hey bro your your blog is awesome....keep it up....keep posting....

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